2 Assisted Living Communities in Green County, Wisconsin

A paul

I took the time to write this because I was grieving and maybe I just wanted to place blame. So i sat with writing this review. But I truly believe the blame lies with them and I will try to keep emotion out of my review. My mother passed away after being in this facility for 3 weeks. She does have underlying conditions, obviously, that were managed very well for 2.5 years while she lived with my brother. But my brother had a tragedy happen so he needed to find a place for her that would give her the attention she received with him. I do believe this facility led to my mothers death. She was taken to the emergency room 3 times in the 3 weeks she was there. The last visit she never went back. She went straight to hospice were she lasted 2 days and we said good bye to her. When she went to the er this last time her sugar was 1400. She is diabetic and it is sometimes unregulated but 1400!!! The memory care wing where she was has 25 residents to 2 cna's. So the patients that need the most care get the least help. The wing smells like urine constantly. They lost her clothes, her comforter, a blanket she had to replace the comforter, they lost her teeth!! They will tell you that they do memory care activities with the residents but they do not. They do nothing but leave them in chairs or beds all day. This place needs to do better. They need to be held accountable and to make changes for future patients. Untill that happens please do NOT send your loved one here. They do not care. And as far as that goes when we went to pick up my mom's stuff the administrator had a smug awful look on her face when she spoke to us that just made me sick. She didn't even offer condolenscences.

Jane@57

The rooms is nothing like that picture. They need renovated. The nurses won't answer the phone I been up there visiting and the phone be ringing and they just keep talking. My sister had covid I went up there they didn't bother to tell me,no quarantine paper on her door and my daughter n law that's pregnant and I caught covid I have called the Administration 3 days in a row and he won't return my calls. I been up there and my sister was in unit 1 and put on her call light took them 45 min I would peek out they just standing around. This place is the pits.

Lisa caring friend

Severe shortage of staff, staff fight loudly. No activities for residents, poor food and lack of care. Fell and not found til next day. Avoid it.

Daughter

The food here is terrible! My dad asks me to bring him dinner because he can\'t eat what they serve, nor does he get what he ordered. Air conditioning units in the rooms are loud and make it hard to sleep. They promised us that the room would be cleaned before he moved in, but a minimal amount was done. They could have at least cleaned the carpet.

AL

CARE ONLY A FEW ACTIVITIES NO SHUTTLE BUS OFFER TWO MONTHS FREE RENT TURNS OUT NO BALCONY AND NOISY TRY TO MOVE ACROSS THE HALL WANT THE FREE MONTHS RENT BACK FIRST ALLOW A DRINKING PARTY EVERY FRIDAY NIGHT A SMART PERSON WOULD GO TO ASSISTED LIVING NEED IT OR NOT BE CAUSE IT IS STAFFED 24 / 7 AND A NURSE ON DUTY AND WILL BRING YOUR MEDS DAILY AND REFILL THEM FOR YOU YOU DO NOT WANT TO GET OLD IN THIS PLACE COCKROACHES EVERYWHERE

Daughter

In 2019 this was the BEST community around! The director was amazing along with the caring and qualified staff! Sadly the director left. In March of this year they put my relative on the porch along with all belongings and said they could not return. No notice was given. This person did nothing wrong. They were angry at me and retaliated on the resident. A transfer was being arranged before this incident and the staff refused to complete the necessary documents for the transfer. I strongly voiced my displeasure which resulted in their anger with me. I noticed in a recent review, a transition period for new residents with no family contact was mentioned. This is new and ludicrous! If you care for your loved one, find another place!

doting daughter

A lot has changed at Laurelwood since my mom has lived there. The interior is a little dated but in very good condition. The manager team has remained the same now for a couple of years and the food has finally gotten to be \'great\' according to my mom. She is always telling me how much fun she has at activities and looks forward to ice cream sundaes on Thursdays. We are pleased with the care that she gets and have had good correspondence with the Director of Nursing.

Nancy

Windsor House is a good fit for my mother-in-law. It's kind of a smaller home with fifty residents and thirty-eight rooms. We like the fact that they have a mixture of residents there. She can be as independent as she needs to be but also get the care that she needs. They have a doctor on call and nurses come in. They're very attentive to the residents' individual needs in terms of food and lifestyle, so to speak. She's in a single room; she has a bathroom and a living space. They allowed us to bring furniture from her home, and they provide the cable setup in her room. She doesn't have a need for a telephone but they would provide one, and I think there's an extra charge for that. She liked the fact that for the price it was all inclusive; there are not a lot of add-ons because she's on a very limited budget. They play bingo, and they have activities every single day that they can participate in as they wish. Every day they can look at the board with a list of activities available that week, and the residents are allowed to participate if they're interested. They have a library, which is good since she likes to read; they have a living room with a fireplace where they can sit and read; and they have community dining -- it's a nice setting. The activities are a little limited right now due to the COVID shutdown. The staff I've interacted with are very nice, and the layout of the place is very nice.

Frank

My father is at The Legacy at Southpointe Drive. It's been good. It's a nice place for him. The staff is great. There has been a lot of confusion financially, but mostly everything has been resolved. They feed him three meals a day, and he has his own refrigerator and groceries. He is able to snack when he wants, so it's pretty convenient. They have a fitness center, but because of COVID, they really haven't been able to get him up there yet. I would like to look into some kind of therapy or somebody who can help him with his exercises because he's not doing them. When you walk into his apartment, there is a full-sized bathroom to the left. It has a walk-in shower, which is important, because he doesn't have a lot of strength in his legs. To the right, there's a mini-kitchen, a sink, a microwave, and a full refrigerator. He has a bed on one side, his chair on the other, and a TV hookup. It's a nice place, but it's kind of expensive.