Pleasant Point Senior Living

Joe

I visited, and it was very nice. I could see myself living there in 15 or 20 years. The rooms were nice enough, and the staff was fine, professional, courteous. The dining area looked clean and nice.

JM

My husband stayed here. It was nice, but it wasn't secure. I took him in the afternoon, he left, they called and said that he had walked away, but they took him back. The next day we got a phone call from someone that my husband had left and walked out to the highway and he had hitchhiked to get home. The staff was very nice and wonderful, but they could not keep my husband there. My husband had a nice and private room which was perfect. They have activities and the food smelled good. I also thought it was good value. It's not their fault, but it's just not a secure facility.

Cindy

My dad lived here. He wasn't happy when he was there, and neither was I. For one thing, they said they'd clean the carpet when he moved in, but whatever method they used did not clean it because it smelled completely like urine. They didn't replace it the whole time he was there when they said they would, so I was very unhappy with that. There's not enough staff to answer calls, and within two weeks my father had six falls and was sent to the hospital for that. There were no serious injuries, but they noticed that his arms and hands all swelled up while he was in the hospital. He has been receiving food and water for quite a while at the facility and they never sent him out for that, and while he was at the hospital, they had to drain 1700 milliliters of fluid from his lungs. He never went back to Racine Commons because he had to go right to a nursing home from the hospital, and another issue was that the administrator said that we still had to pay for the next month's rent, but then my dad declined condition, it’s not like I'm just moving him out and sending him to another assisted living. They told me that they're going to move my dad's furniture out of his room because they have somebody else that needs to move into his room, and I said "Oh, so you want to charge me for his room yet you're telling me you already have it rented out to somebody else and that's not right. That's like double dipping. You're charging twice for the same room." I am not paying for a room that's rented to somebody else. I definitely will steer them away from this place.