Assisted Living Community in Alameda County, California

Jack

There are several positive features to life at Piedmont Gardens, mainly the many talented and experienced people who live there. It has a lovely courtyard garden and planting areas, if I say so myself. Its urban location, near so many interesting shops and restaurants on Piedmont Avenue, is ideal. There are also many dedicated and attentive staff. I can vouch for these statements because my wife and I lived there for more than four years. We left in late 2019, however, because the building we lived in was rated by competent seismic engineers to be below the \"life safety\" standard in an earthquake of the magnitude predicted to occur, at any time, in the Bay Area. I read the first of two reports prepared by the engineers, so I know that my statement of the building\'s condition is accurate. The Crestmont Tower is a 16-story, reinforced concrete structure of a slab and column design, non-ductile, and highly vulnerable in an earthquake. Being below the \"life safety\" standard means that the building is at serious risk of damage and loss of life in an earthquake. Now, since 2019, I believe that the management, HumanGood, has been engaged with the engineers in preparing a plan to retrofit the structure, likely at considerable expense, taking some time to carry out, and likely very disruptive to residents living in the building. I mentioned I was allowed to read the first engineers\' report. Although residents were promised they could read both reports, they were not allowed to read the second, but it is a certainty that the second report enlarged upon the essential findings of the first. In the past two years, I am not aware that any plans to retrofit the Crestmont Tower have been announced or shared with residents. I expect that such an announcement will be made eventually. In the meantime, if you are considering moving into the Crestmont Tower, I strongly suggest that you insist upon reading the seismic reports prepared by the engineers first. You should know what you are getting yourself into before signing a contract. If Piedmont Gardens were a condo, and you were buying a unit there, the management would be legally obliged to share such information with you. Why a \"continuing care and retirement community\" for senior citizens doesn\'t have to provide such critical information, I can\'t say, but it doesn\'t. Nevertheless, if you ask to read the reports and are denied an opportunity to do so, you may reach your own conclusions about the safety of the building. I should add, that if the building is brought up to the minimum \"life safety\" seismic standard, it means that occupants are likely to survive a strong earthquake but that the building itself may not be inhabitable as a result of damage. Finally, if you are told that the building is \"legal\", all that means is that it was \"grandfathered\" at the time the State seismic building standards were strengthened. It does not mean that the building is safe in an earthquake of the magnitude likely to occur at any time in the Bay Area. I\'ll conclude by saying that, if the building had met the minimum seismic standard of \"life safety\", I am reasonably certain that my wife and I would have stayed, because we liked so much living at Piedmont Gardens.

Albon

Stoneridge Creek was 50 acres, and it was fairly new. The grounds were very well kept. They had everything you could imagine. It was a very elegant community. There was quite a choice of apartment sizes and layouts; some of them were quite nice. The staff was very attentive. It's a very ritzy place. I had a meal there and the food was very good. They had very elaborate facilities. They had indoor and outdoor pools and all sorts of exercises.

Yolanda

Casa Sandoval Senior Living was great. The facility, the dining hall, and the apartments were a five out of five. It was very clean, and the people were good. I would've loved to put my father there, but it was way out of our budget. The staff member tried to do whatever she could, but we couldn't come up with the amount that my father would've needed. She told me a lot of things that they do and the outings that they go on. It looked well run. The residents looked happy. They had a little meeting area and they were in there talking. Everybody looked good to me.

R.I.

I went to Carlton Senior Living Fremont last year, and I liked it. It was modern looking, nice, clean, and it was my first choice last year. The person who welcomed me was excellent and very good.

Ronald

I went to Pacifica Senior Living Union City. It was a good size, the rooms were adequate, and they offered good services. However, there were no nurses on staff. The director was very intelligent and very easy to talk to.

Concerned family

Rat or mouse droppings everywhere other photos would be disturbing if we posted it. My aunt is not receiving the care she needs she was better and healthier before she came to Pacifica union city.

Reviewer121619

My mother is now at Pacifica Senior Living Union City. She is alright there, but they could use more help. My mother plays poker and she likes the bingo. Food is alright. I have eaten there with her a few times, and it is decent. However, I don't care for the staff members. The dining area is very nice. They have a movie room, a gathering room, a dining area you can reserve for special occasions, a library with computers, and a gym for the people who can access it. It has pretty much everything you need.

Cheryl

I toured Pacifica Senior Living Oakland Heights. It was alright, but it was a little older, and not updated. The rooms were not really clean, it wasn't dirty, but it wasn't up to par. It was okay, and the staff was very friendly, very knowledgeable. It just gave me a dreary kind of feeling, and it wasn't a happy setting to me. It needs to be upgraded.

Cheryl

I really liked Pacifica Senior Living Union City. It looked more like a nice hotel, it was very bright, cheery, really clean, they clean the rooms immediately, and they gave me a nice tour. It was just farther from my family. They wait on you, the food was for the seniors, but it was nice, and the dining room was nice and really bright. The staff was nice, the director was very warm and friendly, and even the patients seemed to like him.