Assisted Living Community in Lake County, Florida

Sam Starkinov

The Ivy at Draper on Bangerter Parkway who is now owned by Greystar for the last year. This is a 55+ senior community that is charging each tenant $40. a month for sewer! I have a friend who’s parents are on a fixed income and this is wrong. You need to check into them and their practices as they also have to pay for the heating and the cooling of the halls of the building halls as well as the electrical for the hall lights and outside lights which is about $25. a month. The tenants should not have to pay to heat and cool the building and for the lights inside the building and outside. We have never seen these charges anywhere that they assess tenants. The tenants have to pay for their own power bill inside their unit which is normal, but it is expensive as their units are all electric. The manager is not able to be reached and does not care about her tenants welfare and the building is not being maintained properly. They raise the rent on tenants from $100 a year to $300 a year. They also have to pay to park out in the open or for a carport. In addition to all of these fees, they are expected to pay Greystar for pest control, a landline phone plus Internet and cable. They are assessed all of these fees every month. The rent there is over $1700.+ a month for a small two bedroom and two bath.

Kerry

Rooms are terrible, old furniture, not clean. Staff is lazy & mean. Food is awful, I wouldn't feed to my dog.

Dee Dee

Don't place your loved ones here. My mother was neglected when she resided in the memory care unit, left on the cold floor for hours which led to a significant hospital stay with a decline in her function. She then had 4 other injuries which were unexplained and discovered by family or her Hospice nurse. Family was never notified by facility of her injuries. Most of her clothing disappeared as fast as we provided it. Director of nursing and administrator don't have the decency to return calls until you leave 3-4 messages.

Coco

Adequate rooms. Food good activities good . Staff is poor don't give meds on time staff rude . Don't hold up to health codes dealing with bugs instead of spraying whole building just do one room to continue. Hard to get ahold of staff . Instead of getting an increase once a year on Ren they do twice a year and don't tell anyone till month before .

Lisa caring friend

Severe shortage of staff, staff fight loudly. No activities for residents, poor food and lack of care. Fell and not found til next day. Avoid it.

Gail McPherson/ daughter

The caring professionals made my mother\'s rehab after a broken hip much less traumatic. We were truly blessed by their services

CurtandKaren

My 93 year old father and I toured 4 assisted living places and Truewood by Merrill Taylorsville was hands down our favorite. Dim set my dad up to play bingo and have lunch with current residents and then showed us a couple of rooms. Residents and staff were SO friendly!!! We loved the back, outside area and met several wonderful residents out walking their dogs. My dad will be moving in soon and he is so excited! He was getting lonely in his apartment and met people easily here. Well staffed. Dim and Gaylen were so helpful in getting us set up to move in and made my dad feel welcome.

Brent E.

I\'ve lived here over a year. Constantly understaffed. Med techs and assistants are good. We have a new nurse for the facility as of a couple months ago. Previous nurse constantly was late with providing us with refills. Constantly late with refills leaving us residents to go without. I\'m not aware if that\'s been resolved. Some of the attendants are not qualified to do your personal laundry. They don\'t seem to mind if they ruin your clothing. The dining room again understaffed, service is slow. Over half the time you could wait 30-45 minutes do you have your order taken and then anywhere from 30 minutes to an hour before you receive your food. Half the time it\'s on the cool side. Heaven forbid if you wish to ask for anything in the meantime such as butter or additional condiments. Anything over my base needs such as recovering from surgeries are out of the question. They\'ll just leave you hanging. Even though ask for additional service before, after the surgery, then it\'s a big No. It\'s the management that provides less than quality service. Though everyone is friendly. It\'s odd.

Kathleen

We visited Crown Point Christian Village and, on our visit, it looked very nice and very comfortable. They showed us the studio and the 1-bedroom. The staff was very informative and very nice. They had kitchens that were just lovely. I saw the common areas and they looked very comfortable and very nice. We were told they had activities going on. They have exercises, crafts, and different things going on and that is what we were interested in.