Memory Care Community in Southfield, Michigan

LynnRose

RUN...don't walk from this facility before placing anyone you love or care about in there! PLEASE check their reviews thoroughly and any violations they may have. We placed our loved one here for two weeks for rehabilitation after he was discharged from the hospital after having a severe accident. There were so many things wrong here I don't know where to begin! The staff attempted to serve our loved one FOOD HE WAS ALLERGIC TO which could have caused dire consequences had we not been there to immediately take it away from him. (IT passed at least three different employees' hands before reaching our loved one so there was absolutely no excuse for the "mishap"!). The allergy was also written (and highlighted in PINK highlighter) on our loved ones meal receipt each time he was served something. It took at least 20-37 minutes for the nurse to arrive after the call button was hit when our loved one needed something. Our loved one fell from his bed on the dirty floor and remained there FOR OVER 20 minutes AFTER the call button for the nurse was pushed because nobody came to his rescue! By accident, an aid was walking by and assisted our loved one as the nurse, again, NEVER CAME, despite the call button being pushed. The cough medicine our loved one was taking (WITH CODEINE) had apparently "RUN OUT" according to the nurse so he could not have the required dose until they "replenished" the medication! ARE YOU KIDDING ME? HOW COULD THIS HAPPEN? The bathroom was disgusting. Our loved one's roommate defecated ALL OVER after he was left sitting on the toilet for OVER 20 minutes with no nurse coming to his aid AFTER he pushed the call button numerous times. The bathroom was not thoroughly cleaned up for literally 6 days with feces in the front of the commode and the back! There are so many other issues with Evergreen...too numerous to mention here but PLEASE people...check out this place thoroughly before putting anyone there. Thank you.

Kathy

Brookdale Southfield was a very nice facility. The staff was wonderful. Every person that we met, be it a resident or a staff member, had nothing but great things to say about the facility itself. They had a swimming pool and an exercise facility. The kitchen space was small, and the units were small, but very nice and very updated. They did not have in-unit washers and dryers. They said they could put one in, but I couldn't figure out where they would put it in.

James

American House Southfield would be a great fit for my father. The staff was excellent. The rooms are nice, especially the 2-bedrooms since it has huge closets. They also have 1-bedrooms. They have a veterans' room that was decorated with memorabilia and since my dad is a vet himself, he's very impressed by that room. The food smelled pretty good.

DE

Imperial Senior Suites seemed to be pretty nice and I liked the apartments very much. You can take adavantage of the extra services, but it will be very expensive. The staff was very nice, and I liked how the rooms were set up. They have a lot of nice programs for the seniors, like adult coloring, movies with popcorn, Bingo, Bible studies, and outings.

Sharon

Imperial Senior Suites was fine with me. The staff members were very pleasant and very knowledgeable. The grounds were clean and well kept. It is also a convenient location. It's near major freeways, shopping, and hospitals. I only saw one apartment. The apartment was small but nice. It was a 2-bedroom, 1-bath. They also have activities.