Memory Care Community in Creve Coeur, Missouri

Lee

Brookdale Creve Coeur was beautiful. The rooms and the closets were huge, which is what I like, and the price was reasonable, too. You couldn't ask for a more beautiful kitchen, the living room was huge, and they had cut-out places where you can put things like a computer or a sewing machine. They have a store, a swimming pool, a family room, a chapel, and a library, and they do all kinds of crafts, too. As for the staff, you couldn't ask for a more pleasant person to talk to. She and my husband were making each another laugh. It was an older building, but that didn't bother me.

K. F.

My father-in-law was in Brookdale Creve Coeur. He was there for almost a year. They have some assisted living but it's on the light side. As far as activities, there's a pool there but it was closed. There's an exercise facility but it was of limited use. They have a hair salon, and there are plenty of facilities. Brookdale Creve Coeur was a large place with a nice little walkway. However, they were restricted in what they could do. They typically had planned outings that they stopped because they didn't want the residents to be out. My father-in-law had a nice room. It was a studio-plus, but it was large. The staff was very nice and very accommodating. We weren't allowed in; the Covid protocol was good. It was a little on the pricey side.

Dissatisfied

We were told they had a higher standard in care. However, we are constantly charged, without notice for supplies. We are having to pay a rental charge for a bed and chair alarm. Now a rental chair fee. It\'s been over a year, but now we must pay a rental chair fee. I would not be surprised if we were charged for silverware usage in the future. They refer to activities, but how could I validate when I am shown the same 3 pictures for the last 5 months. It\'s pulling teeth to get information from staff. I expected a higher standard based on the higher cost, but paying more certainly dos not equal better care. Our family is very disappointed.

Shirley

Brookdale Creve Coeur was beautiful, but they don't have long-term care. They have lots of activities and we got invitations to go to lectures and talks. It was very upscale. The rooms, amenities, and activities were first class. I felt like I'd have to buy new clothes if I were to move there. Everybody was well dressed, very active, they had dogs, and they were coming and going. I liked the poster of their upcoming activities, including what they had already done. The food was great.

M.M.

Brookdale Creve Coeur was a nice place and the people we met were very nice. The apartments were nice. It was one of the more formal places. It was decorated very nicely, a little more formal than some of the others, but my mother-in-law did not care for the rooms, and thought they were dark.