Memory Care Community in Saint Louis, Missouri

SANgel

Bethesda Rehab and Therapy Center has been a horrible experience for my family! My mom was not getting the care she deserved! Do Not Bring Loved One Here! Here’s a list of issues we encountered: 1. When requested multiple times with various RN and Therapy staff for my mom’s Therapy Notes, was never provided until we had to contact the Administrator, day 11 of mom’s stay, then had a sit down meeting where copies of notes finally given, still without dates/times of therapy given, my sister and I were here often and saw only two therapy sessions in 11 days. 2. I saw nurses wheel my mom into the bathroom and then sit her on the toilet, never come back, and I had to step out to get the CNA to come help her. I hate to think what would have happened had I not been here. 3. Wrong meals delivered from what was requested, plus meals delivered late, i.e. lunch at 2pm some times, dinner at 6:30 or 7pm. 4. I found one of my mom’s pills on the floor, and when brought to the nurse medication dispensing cart, she just exchanged the pill and gave me to give to her. 5. Bloody catheter syringe left on side table. 6. My mom was left by herself on the toilet when nurse left her and never came back, a huge fall risk, and I hate to think of what might have happened if we weren’t there…Ugh!

Hanna Rose

Our family had one problem after another with staff being dishonest and medical care seemed almost absent. The patient techs and housekeeping staff were helpful and nice but nursing staff was not. Several days the nurse Never came in the room to check up on our family member. They don\'t have enough staff so patients will wait a long time when they press the call light. Care is definitely sub-par.

Willis

We went to Autumn View Gardens Assisted Living. It was modern, it had the assistance I was looking for, and the amenities were up to standard. It was very nice, the landscaping, the building location, the cleanliness, the room size, the staff, and support. I liked it. They also had a community area.

Tonya

What my mother-in-law could afford for assisted living at Autumn View Gardens was basically a dorm-like situation with three bedrooms where they all share one bathroom. It had one small living area with a refrigerator. She would not have liked that, and she couldn't afford to do a private assisted living there. It was a very nice place, and they're going to be doing a complete renovation. It's nice that they have a nurse on-staff at all times who distributes the medicine. I liked the person who showed me around. The common area of the dorm room itself was not very appealing. It had a couple of chairs and a refrigerator, and it wasn't very welcoming.

Alice

Autumn View Gardens is great, everybody there is really nice and they do a good job. It's a really nice community and very pleasant out of everything I have looked at that my brother could afford to qualify. It's wonderful, it's really good. They have bingo, baseball game nights and all kinds of different things going on. My brother is in a 2-bedroom suite, he shares a bathroom and a huge walk-in closet with another gentleman. So it's perfect for his situation. Their dining area is beautiful, it's a 2-storey windowed dining room. They also have a garden and the residents can work in it. The rooms all have their own patio or deck they can go out on, so that's really nice. There are also 2 areas in front of the building with chairs that people could sit on outside and relax, it's really nice.