5 Continuing Care Communities in Rockland County, New York

ReviewerAT1215

My father is in Pine Valley Center For Rehab and Nursing, and it's the worst place on earth. They've treated him so bad, and my father said World War II was easier to handle than being in that place. The bathroom is shared by four people with the other door on the other side. They shouldn't get 1 star; it's terrible. I'm in the hospital with my dad right now. He had to get sent here because of my request. The nurses called me and said, "I don't know what else to do." The aides and the nurses don't know what they're doing. They left my dad who's 95 years old, crying for two hours writhing in pain, called me at 4:30 a.m. and this had gone on from November 30th. He finally went to the hospital December 3rd. They sent him back, and he had the problem again. They let him cry and scream for two hours, and the nurse said, "I don't know what else to do." I said, "Can he go to the hospital?" The nurse said, "Well, the family can request it." I said, "Pull out the number and I'll talk to him." The nurse said, "I have to get a doctor to approve it." Then he came in, took care of it, and this was where my father's in. It's awful. My father has been there since September. He said to me, "If I could walk, I'd walk out of here." On Monday, I wrote emails to the administrator, the director of nursing, and the social worker, and I said I want answers. Nobody has contacted me. That's how much they care. They lost my father's hearing aid, so I had to buy him another set for $2700, and they didn't take responsibility for that either.

Bobby

My aunt has been living at Friedwald Center for about three weeks and so far, everything's been very efficient. The care and the aides have been very good. My aunt is paralyzed so she's getting full care and they’re doing extremely well with her. She's getting speech therapy, physical therapy and occupational therapy. My aunt has a shared room which we prefer so she has company. They constantly have activities like Bingos and people coming in from outside to sing songs. I'm very satisfied with their facility so far.

Ralph

It's a newer community, the place looks clean, and the staff is nice. The atmosphere was very nice, it was cheerful, and bright. The communities are what they are, and the grounds are very nice. It's also one of the only three senior places here that has a locked facility for memory care. I met the admissions person and she took me up to see the rooms and the ward. They have a waiting list for 12 people.

John

My dad is doing OK at Tappan Zee Manor. It's a very nice place. It is perfect for him. The food is great. My dad has a very nice room, which is much better than where he came from. His room is spacious and clean. They have movies and music everyday. They have a library, a small kitchenette, and a big sunroom area.

Ruth

Promenade at Chestnut Ridge is a wonderful community. It is exactly what my father needs, but he is not going. It seemed like a phenomenal place, it is just that Dad has gotten cold feet. The location would have been fabulous for us because it is very close to his family members. The place itself looked clean, lovely, and it looked like the place to be. The rooms looked phenomenal. The woman who introduced us to the place was great. She was fantastic. She knew what to say to make us feel at home. The residents were playing Bingo when we were there; it looked like great fun.