Memory Care Community in Austin, Texas

Douglas

Nice apartment. Perfect location near medical and restaurants and shops. But food service needs to be improved. Took 70 minutes to get tonight’s supper because only one person in kitchen preparing meals for 50 residents. That’s what waitress said when I scolded her.

Lelia

I visited The Heritage at Hunters Chase and they were really great. I saw some of the seniors in action. I saw them taken to get snacks with the staff and the custodians helping them. They were courteous and friendly. The residents were being given respect. It was nice. The staff were soft-spoken and very caring.The lady I toured with was Audrey. She was so friendly, she took the time, and she even called back. The room I saw was a 1-bedroom but it had a half wall, so you could see an alcove. Since it's for two people it would have worked. I noticed that the facility was very clean, too.

Joyce

I'm moving into the Atria at the Arboretum. I didn't get to have a meal there because of COVID, but I made the tour, and I chose a very nice apartment. I'm looking forward to the move. The staff who showed us around was very pleasant and very informative. I appreciated the atmosphere that I saw. Everything was very clean, bright, and homey. I like the courtyard, and as I went up to the fourth floor where my room will be, I enjoyed the view. I appreciate the amenities. I was especially interested in the food. I would have liked to have sampled a meal, but that wasn't possible. I talked to the director who came out and met me, and I told him that was one of the concerns that I had. That's one of the reasons that I was making the move, but they assured me that it was going to be great. I hope and I think it will be. I think it's classy. I love the neighborhood that it's in. I just felt very comfortable. The staff was very open and answered our questions. The carpet in the apartment that I saw was very clean and bright, and the appliances were new. It was just a very pleasant experience. Everyone I met was very pleasant.

Jennifer

It's been a month and a half since I have moved into The Clairmont. It's a very nice place. The hitch is all this COVID quarantine thing that we're all in. Nobody is allowed to do anything. Austin is completely on lockdown, so we are as well. I like my studio very much, it is lovely, and it's a good size. The grounds here are very nice, and the food is good. I am very pleased with it, but the biggest reason we chose this place is because it's the closest place to my daughter. The staff is very friendly here. There's no activity at the moment, but it's got nothing to do with The Clairmont. They normally have those, but we've been under quarantine since I got here. They have a beauty shop here where I had my haircut, and they did a good job. They have an exercise room with lovely equipment. The grounds are very nice. I have two little dogs and I have walked the grounds with them quite a bit. They're very friendly to animals here. They also let me paint my studio, so I had it with the color I wanted and I thought that was very nice. I'm very bad with names, but the staff here seems to know all of the residents. The residents also seem to know all of the staff. It's a very friendly community. The food is a little bland, but then it's for seniors, so I just add spices to it. It's well-cooked though, and it has a good variety.

Joanne

I have visited and toured Brookdale North Austin. The feel was very good, everybody seemed happy, and very friendly. It was very nice. The rooms were small, but they were adequate. They answered all my questions. I was happy with the tour. I saw this place in the morning, so they were just gathering around the front area, but have no actual activity at that time. They have a nice outside area, a patio, some places to sit. The rooms were adequate, but I have seen bigger and nicer rooms. And I think it is an older facility.